Operations Coordinator - Pharmacovigilance

São Paulo, Brazil | Full time | Home-based | R1573538

Job Overview

Manage the administrative support across all Lifecycle Safety service lines to the SO and LSM functions as appropriate. Provide support to junior administrative team members.

Essential Functions

• Assist in processing of Lifecycle Safety data by collecting and tracking incoming Adverse Events (AE)/, distributing event information to appropriate project personnel in the workflow for continued processing
• May assist with project workflow including database entry, and generation of Lifecycle Safety data reports, assisting with deadline quality measurements, as directed by operations team member or manager
• Assist with administrative team support e.g. creation and maintenance of project files, systems access requests.
• Creating, maintaining and track case folders, filing, retrieving and distribution of case folders to operations team members, assisting in maintenance of document control storage and relevant applications/systems as directed.
• Creating project tracking spreadsheets and associated tracking entry specifications
• Assisting operations team member in assessing database setup needs
• Escalating any system/equipment problem
• Oversee and co-ordinate administrative support by coordinating team/department/customer/project oversight group meetings
• Provide administrative support where required. Identify and record process or quality problems and bring them to the attention of a senior team member.
• Participate in continuous improvement of all departmental processes and procedures by identifying and implementing efficiencies in workflow and/or case processing.
• Perform other duties as assigned, e.g. Case Reconciliation activities

Qualifications

• Education: Bachelor's degree in a life science field (e.g., biology, pharmacy, nursing) or equivalent experience.
• Fluent in local language and advanced English proficiency.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Home-based

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.