Case Study: How Polpharma Leveraged AIDIFY to Elevate Pharmacovigilance Competencies and Streamline PV Processes

Polpharma, a leading Polish pharmaceutical company, has a professional pharmacovigilance (PV) team who oversee various aspects of patient safety. While their existing PV activities were already well-structured, the company needed a more centralized and flexible way to train their staff and continuously improve their processes.

Polpharma’s main goals were to establish a clear, competency-based training approach, give staff easier access to specialized expertise, and review their current PV processes to identify opportunities for increasing process efficiency.

Learn more about Polpharma: https://polpharma.pl/en/

• Need to standardize knowledge across employees and foster expert-level specialization.
• Need to review current PV processes to identify opportunities for increasing process efficiency.
• Ensure continuous compliance with an evolving regulatory environment.

Polpharma implemented AIDIFY, a subscription-based GxP training platform, to:

• Develop a competency-based training matrix: Mapping AIDIFY’s courses to specific PV roles ensured targeted learning and easier onboarding.
• Designate SMEs: Identifying key PV professionals specializing in specific PV areas to create clear knowledge hubs and fostered internal expertise sharing.
• Deliver tailored training via AIDIFY: On-demand, structured learning modules allowed staff to deepen their knowledge at their own pace, improving retention and practical application.
• Conduct SME-led process reviews: Informed by their newly honed skills, SMEs analyzed existing SOPs to identify high-risk areas, complexities, and inefficiencies. They then proposed targeted improvements to streamline workflows, enhance quality, and reduce compliance risks.

• Enhanced Competencies: Team members gained deeper, role-specific PV knowledge, improving compliance and confidence.
• Empowered SMEs: SMEs became active drivers of continuous improvement, guiding colleagues through complex topics and regulatory standards.
• Streamlined Processes: Systematic reviews led to more efficient workflows, refined SOPs, and better alignment with industry standards.

For pharmaceutical organizations without a robust internal LMS, AIDIFY demonstrates how a flexible, subscription-based training platform can:

• Rapidly build a tailored GxP learning ecosystem.
• Foster staff proficiency and self-reliance through structured, on-demand training.
• Enable continuous process optimization, ensuring long-term compliance, efficiency, and regulatory alignment.

By leveraging AIDIFY, Polpharma not only elevated its PV team’s competencies but also laid a foundation for ongoing operational excellence – an approach other companies can confidently follow.